I'm experiencing this same problem. My note 7 worked fine on the same WiFi network a few hours ago. I traded my note 7 in for this j7 yesterday. I tried installing some apps on the WiFi network at the the tmobile store with no luck and I assumed it would work at home. On my home WiFi, still no luck downloading apps, they queue up and sit forever, as soon as i turn off WiFi they download immediately. This is an odd problem to have. Have you tried the steps provided by SamsungJuan given earlier in the thread?
I am having the same issue, even though it used to download apps like nothing, and now apps are stuck on "waiting to download" and they never do. Have tried everything that was mentioned, even clearing data and cache and still have the same issue, what else is there to try?
I really need to download an app, and just can't. I am having the same issue. Just got a new J7, and it is taking forever to download apps, sometimes fails all together. This is with a strong wifi connection. Have you taken any of the steps previously provided? Please let the Community know if you expereince any improvement or changes after taking any of those steps. This will help the Community to better determine the best ways to assist you. This has happened to me as well. Ncmomma Constellation.
All forum topics Previous Topic Next Topic. Accepted Solutions. Juanisimo Red Giant. Philipvern Constellation. Samsung J7 Android 6. Check if this helps you fix the problem on your Android device. Google Play Services is the process through which your applications communicate with various sections of your device. It enables sync and ensures that push notifications are sent to the device apps on time. Google Play Services plays an essential role in the working of applications.
A problem in the cache or data files of the Play Services can cause a problem when it comes to downloading the applications from the Play Store. Once the cache files have been wiped, check if the problem is fixed. If you can still download apps from the Play Store, then follow the same steps to return to the screen from where you cleared the cache.
This time, you must tap on Clear Data to delete the data. You will notice a warning on your screen. Tap on OK to confirm deleting the data. The data synchronization of your device that allows the syncing of data can help you solve the problem. Several readers found this to be an easy way of resolving their apps not downloading from the Play Store.
Once you have completed this step, go back into Google Play Store and check if the app is being downloaded now. Once the new updates are installed, your device will automatically restart. After the restart, check if the apps are being downloaded to your device now.
Resetting the Google Account can help you solve the problem of your Android not downloading the apps. When you reset the account, you will be deleting the entire account and starting all over again. It means you should know your Google Account username and password. If you do not have these details, then you will not be able to add the account back to your device again. The Google account will be removed entirely from your device, and it will be added all over again.
If you have more than one Google accounts on your device, then make sure you remove all the Google account. After deleting the accounts, you will have to start entering the accounts once again into your device. Go back to the Settings menu of your device and tap on Accounts once again. Now you will find the option to Add Account. Tap on Add Account and complete the process of adding the account to your device.
You must follow these steps to add all your Google accounts, and once this is done, return to the Play Store and find out if this has resolved your problem. Sometimes, your Play Store updates may be the cause of the problem. So, uninstall the update and allow the app to update once again. It can help in solving the problem. Once the updates are re-installed, try to download the apps repeatedly to check if it is working as expected. Once the app has been updated, head into the Play Store and check if the apps are now being downloaded or not.
For users who cannot fix the problem with any of the above solutions, our last resort, which happens to resolve many Android issues effectively, reset your device to factory settings. All data will be deleted from your device, and all third-party apps will be removed.
You will also lose personalized settings because the phone will go back to the default settings. It is why you must create a backup for the data that you consider essential. You can back up the data on a computer or use your Google account to back up the data. Your phone will give you the option to back up the data on the Google account before you reset the device.
Once the reset is complete, your device will automatically restart. Go to the Play Store and check if the problem you were facing has been fixed. Sometimes you may not be able to download the apps to your device because of insufficient space. You will have to delete a few things from your device to make space at times like these.
Check if you have too many photos or videos on your device, which may be eating into the storage. Move these files to your computer to increase the space of your device. You may have to uninstall some apps if you need enough space for large apps. To uninstall the apps, go to the Settings menu of your device and look for Apps or Application Manager. Now tap on the apps that you want to uninstall, and you will get the option to uninstall the app on the next screen.
Tap on uninstall and confirm the uninstallation. Alternatively, users on the latest version of Android will be able to long-press on the app they wish to uninstall, and they will automatically see the options to uninstall the app on the top of the screen.
All you need to do is drag the app icon to the uninstall option on the screen, and the app will be uninstalled. This error is related to the Play Service and not specific to your device. Clear the data for Google Services Framework to resolve this problem. Follow these steps to remove the data files:.
Once you clear the data, head into the Play Store and check if the error has been resolved. If you still find the same error showing up on your screen, then access the Google Play Site from your computer.
Install the app to your computer, and then the app will work on your device. These errors can occur for some problems with the Google Play Store. However, the best solution for all these errors is to clear the cache and data of Google Play Store and Google Services Framework from your device and check if the problem is resolved. For most of our readers who found any of these errors while downloading apps from the store, this solution seemed to have worked.
We have mentioned the steps for clearing the cache and data files in the solutions above. Restart your device after deleting all the files and then check if the problem has been fixed.
When you get this error, you must first delete the cache and data of Google Services.
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