The intent of this website is to assist you with the installation of software so you can use your CAC on your Windows Personal Computer. Mac users are helped too. I have devised 5 different methods for you to utilize to install the software. Use the Installation Steps above. Use the " One-Stop Shop " notes page. Watch videos showing and explaining how to install the software. This website is designed to primarily assist Army users using Microsoft Windows. Luckily for you, [and due to the similarities in the software], I am able to provide support for other Government agencies and Operating Systems as well.
Click the respective links below:. Share this website on your Facebook page If you have questions or suggestions for this site, contact Michael J. Let me HELP you via remote assistance. Menu made with Dropdown Menu Generator. Additional Links. I nstallation Steps. Be sure to update your version if having issues. Once you have downloaded the program, simply run it.
It will take you step-by-step on how to update your DOD certificates. After the installation, you can also verify that your DOD certs have been uploaded successfully.
This can be done by heading to your certificate management settings on your default Internet browser and checking to see if the certificates are listed. ActivClient is a program that allows your computer to communicate with the chip on your CAC and relay that information between government websites.
Making sure you have this installed is very important. SO, you need to make sure that your ActivClient is up-to-date. Your CAC card itself needs updating. It "should" start to install itself. If that doesn't work, keep reading for other ideas below.
Unzipping - the driver. Windows 10 or 8. Once you have the zip file downloaded, open the zip file Windows built in zipping program. Copy the folder inside to a new folder. It will unzip the contents, this is the folder you will need when you are doing the steps below. It will then ask where you want to save the file.
WinZip- Use the Extract button. It will ask you where you want to save the extracted files to, I recommend your desktop.
Click the desktop icon on the left. Push the little yellow folder in the upper right corner of this active window. It will prompt you for a name for the folder type in CAC Driver.
Hit OK, then select Extract lower right corner of this window. You should now see your new folder on your desktop to open up. Keep this for a later step. Click the Device Manager link on the left side of your screen. Select the triangle next to Smart Card Readers. Browse my computer Select Browse, then desktop or wherever you made the folder.
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